Welcome!! CGSO Learning Center

(Knowledge sharing shall be a continuing legacy to the future generation of the City, both the service delivery managers and their partners)

Purpose and Significance

The City General Services Office (CGSO) Learning Center (LC) is an interdisciplinary center for learning, the goal of which is to create an environment as an avenue where gaining knowledge can be obtained by any development stakeholder in this City through any media outside of the academe thereby establishing highly competent human resources as stakeholders of development. In a way this will help these stakeholders not only those who are undertaking developmental work but also those who are still in the process of obtaining education like the students. With this, the core value of the endeavor is anchored on the fact that knowledge sharing shall be a continuing legacy to the future generation of the City, both the service delivery managers and their partners. Likewise, this had been conceptualized to pave the way for existing practices of the Office to be properly documented as reference in the future as to how its operational innovations went through, both office-based initiatives and mandates alike.
Further, the fact is that the operations of the Office provide an opportunity for learning on how the bureaucracy operates in a complicated environment of governance dynamics. This is so since its perspective involve both technical and managerial capabilities. As such, it has an enormous significance for the future generation of public servants in the Office in particular and other public institutions in general in terms of gaining knowledge on the innovations that their predecessors initiated which are aimed at improving its operational dynamics in a changing governance environment. Hence, expectedly they shall take their time of introducing innovations themselves during their tenure of Office to meet the necessities of their clients. In its entirety, this makes their best practices a lifetime evolution of innovations. Hence, the Center’s establishment is considered as timely when it is necessary for innovative processes and policies to emerge which are fundamental to the development of a knowledge-based Office operations.
Actually, the institution of the foregoing Learning Center is just the prelude of a more remarkable mission ahead which is the establishment of a Center for Good Governance (CGG) in the future in this City. This makes the former as the foundation upon which the latter is anchored. As such, this emerging institution will pave the way for the setting up of a more entrenched process of learning that would benefit a wide array of stakeholders with lifelong impacts.
Objectives

To attain the foregoing, the following objectives will have to be realized:

a. General Objective

• To institutionalize the processes of capability and empowerment building and other management tools.

b. Specific Objectives

• To develop positive work values among the service delivery managers;

• To strengthen and enhance the capability of the office human resources and other stakeholders for different knowledge areas such as but not limited to leadership qualities, management and supervisory expertise, total quality management and customer service among the public service delivery managers;

• To promote good practice and conduct in public administration and management in order to achieve a high standard of quality in service delivery;

• Too raise stakeholder awareness on the potential of e-learning in enhancing knowledge;

• To provide training and support consistent with the best information on quality learning;

• To promote and conduct research and development related to learning activities at CGSO in particular and the City in general; and

• To develop concepts related to development administration

Available Services and Other Operations Information

Online Services

• Downloadable Request Forms
• Supply Management Updates (Served Purchase Orders, Deliveries, Supply and Materials Releases, Records of Payment and Post Delivery Analysis
• Property Inventories
• Status of Facilities Maintenance

- Government Properties and Ground Maintenance
- Payments of Water and Electric Bills in Graphical Presentation
- Schedule of Emission Testing for Government Vehicles and insurance

• Program (IMMP) Implementation Updates

Knowledge Sharing Services

CGSO Generated Concepts


• A Comparative Study on the Performance Level of Caterpillar and Komatsu Equipments

• Adopt-A-Barangay Strategy

• Austerity Measures

• Computer Operations Learning Program (COLP)

• Development Perspective Learning Program (DPLP)

• Isla Nga Maanyag Management Program

• Studies and Assessments