Wednesday, February 24, 2010

The Learning Center Administration

Team Leader : Voltaire M. Solamo
Public Service Officer I

Team Members : Vincent Eric A. Silawan
Administrative Officer V

Arnel G Acedillo
Administrative Officer I

Mirasol Batoon
Administrative Officer I

Diolito D. Cerna
Public Service Officer III

Romy Pancracius H. Cabahug
Architect II

Julie P. Lapinid
Administrative Assistant III

Edward O. Torres
Administrative Aide III

Secretariat Head : Sarmena H. Pasaol
Administrative Assistant I

Members Eledemia S. Nantes
Administrative Aide III

Salome L. Prieto
Administrative Aide VI

Lilia T. Sali
Administrative Aide III

Fe G. Lagahit
Administrative Assistant III

Center Executive Director : Percenito O. Bustamante
City General Services Officer

Tuesday, February 23, 2010

Shared Materials From Home Library

A. Management and Human Relations Related

Sourced Materials (Courtesy of KDC – USeP))

A. Developmental Concerns

1. A Critical History of Economics – John Mills, 2003

2. Advancing Sustainable Development – The World Bank 1997

3. Agriculture Non-Point Source Pollution Control (Good Management Practices – The Chesapeake Bay Experience) – Rita Cestti, Jitendra Srivastava and Samira Jung, 2003

4. Better Governance for Development in the Middle East and North Africa (Enhancing Inclusiveness and Accountability) – The World Bank, 2003

5. Broadcasting and Development (Options for the World Bank) – Carter Eltzroth and Charkes Kenny, 2003

6. Environment Monitor (Assessing Progress – The World Bank, 2004)

7. Evidence for Hope (The Search for Sustainable Development – The World Bank as Edited by Nigel Cross - 2003)

8. Global Economic Prospects and the Developing Countries – The World Bank, 2001

9. Meeting Infrastructure Challenges – The World Bank Group, 2005

10. Millennium Challenges for Development and Faith Institutions – The World Bank, 2003

11. Natural Resources and Violent Conflict (Options and Actions) – The World Bank, 2003

12. Rural Development Strategies for Poverty Reduction and Environmental Protection in Sub-Sharan Africa The Work Bank, 1997)

13. Slum Upgrading and Participation – Ivo Imparato and Jeff Ruster, 2003

14. Social Problems – Kurt Finsterbusch, Editor, 2002

15. South Asia’s Integration into the World Economy (The World Bank, 1997)

16. The Economic Dynamics of Environmental Law – David M. Driesen, 2003

17. The Evolving Role of the World Bank (Helping Meet the Challenge of Development (Helping Meet the Challenge of Development) – The World Bank as edited by K. Sarwar Lateef

18. The Greening of Economic Policy Reform (Volume II: Case Studies) – The World Bank Environmental Department and Economic Development Institute, 1997

B. Capacity and Empowerment Building Dimension

1. Capacity Building for environmental Law in the Asian and Pacific Region (Approaches and Resources – Asian Development Bank as Edited by Donna G. Craig, Nicholas A. Robinson and Kho Kheng-Lian

2. Empowering the Poor (The KALAHI-CIDSS Community-Driven Development Project - The World Bank, 2005

3. Improving the Lives of the Poor through Growth and Empowerment – The World Bank Group, 2002

4. Moving People to Deliver Services – The World Bank and Oxford University Press, 2003

5. Power to the People (How the Coming Energy Revolution Will Transform and Industry-

C. Governance Perspective

1. Country Assessment Strategy for the Philippines – The World Bank, 2002

2. Efficiency in Reaching the Millennium Development Goals - Ruwan Jaysuriya and Quentin Wodon, 2003

3. Human Development for Peace and Prosperity in the Autonomous Region in Muslim Mindanao (The World Bank – 2003)

4. Improving Government Performance: Discipline, Efficiency and Equity in Managing Public Resources (A Public Expenditure, Procurement and Financial Management Review – The Government of the Philippines, The World Bank and The Asian Development Bank, 2003

5. Income, Inequality and Poverty during the Transition from Planned to Market Economy – The World Bank, 1998

6. Indicators for Monitoring the Millennium Development Goals (Definitions, Rationale, Concepts and Sources) – United Nations, 2003

7. Introduction to Public Administration in the Philippines: A Reader (National College of Public Administration and Governance, 2003)

8. New Social Policy Agendas for Europe and Asia (Challenges, Experience and Lessons – The World Bank as Edited by Katherine Marshall and Olivier Butzbach, 2003)

9. Philippine Development Policy Update (Fiscal Management and Competitiveness – The World Bank Group, 2003)

10. Reforming Public Institutions and Strengthening Governance (A World Bank Survey Implementation Update, 2003) , Change Our Lives and Maybe Even Save the Planet – Vijay V. Vaitheeswaran, 2003

11. Resistance to Globalization (Political Struggle and Cultural Resilience in the Middle East, Russia and Latin America – The World Bank, 2003

12. Social Assessment of Conflict-Affected Areas in Mindanao – The World Bank, 2003

13. The New Reform Agenda – World Bank and Oxford University Press, 2003

14. The Real World of NGOs Discourses, Diversity and Development – Dorotheo Hilhorst, 2003

19. Toward Country-led Development (A Multi-Partner Evaluation of the Comprehensive Development Framework (Findings from Six Country Case Studies) – The International Bank for Reconstruction and Development/The world Bank, 2003

20. Toward Country-led Development (Synthesis Report) – The International Bank for Reconstruction and Development/The world Bank, 2003

21. Toward Pro-Poor Policies (Aid, Institutions ands Globalization) – The World Bank and Oxford University Press, 2004

22. The Privatization Challenge (A Strategic, Legal and Institutional Analysis of International Experience – Pierre Guislain, 1997)

23. Urban Indicators for Managing Cities – Asian Development Bank as Edited by Matthew S. Westfall and Victoria A. de Villa, 2001

D. Others

1. Ten Things You Never Knew About the World Bank – The Word Bank

2. Country Assistance Strategy for the Republic of the Philippines (Progress Report, 2006-2009) – The World Bank in the Philippines

3. From Framework To Action (Meeting the Philippine’s Infrastructure Challenges) – World Bank Philippine Policy Note

4. Working for a World Free of Poverty – The World Bank,

Shared Materials From Home Library

A. Personal Handiwork

1. Model Procurement System in The Island Garden City of Samal

2. Challenges and Opportunities of Local Governments in the Third Millennium

B. Management and Human Relations Related

1. Beyond Quality (New Standards of Total Performance That Can Change The Future of Corporate America) – Jerry Bowles and Joshua Hammond, 1991

2. Classics of Organization Theory (Fifth Edition) – Jay M. Shafritz and J. Steven Ott, 2001

3. Coaching for Improved Work Performance – Ferdinand F. Fournies, 1978

4. Customer-Centered Supply Chain Management (A link By Link Guide) – Fred A. Kuglin, 1998

5. Customer Satisfaction (How to Maximize Measure and Market Your Company’s Ultimate Products – Mack Hanan and Peter Karp, 1991

6. Enlightened Leadership (Getting to the Heart of Change – Ed Oakley and Doug Krug, 2994

7. Essentials of Management - Joseph L. Massie, 1987

8. From Management Theory To Business Sense (The Myths and Realities of People at Work) – David A. Whitsett and Lyle Yorks, 1983

9. Human Relations in Organizations (4th Edition) – Dan L. Costley and Ralph Todd, 1991

10. Information Payoff (The Transformation of Work in the Electronic Age – Paula A. Strassmann, 1985

11. In Search for Excellence (Lessons From America’s Best-Run Companies) Thomas J. Peters and Robert H. Waterman, Jr., 1982

12. Leadership for Global Citizenship (Building Transnational Community) – Barbara C. Crosby, 1999

13. Management (Leading People and Organizations in the 21st Century – Gary Dressler, 2001

14. Management Mess-Ups (57 Pitfalls You Can Avoid – Mark Eppler, 1997

15. Manager’s Official Guide to Team Working - Jerry Spiegel and Cresensio Torres, 1995

16. Managing Cultural Differences (High-Performance Strategies for Today’s Global Manager) – Philip R. Harris and Robert T. Moran, 1979

17. Managing Organizational Behavior – John R. Schermerhorn, Jr., James G. Hunt and Richard N. Osborn, 1994

18. Modern Human Relations at Work – Richard Hodgetts, 1980

19. Pardon My Dust . . . I’m Remodelling (Build Your Character, Experience Your Self-Esteem – Casey Chaney, 1990

20. People at Work (Human Relations in Organization) – Timm Peterson, 1982

21. Principle-Centered Leadership – Stephen R. Covey, 1991

22. Readings in Human Behavior in Organizations – Nestor N. Pilar and Rafael A. Rodriguez, 1981

23. Readings in Human Resource Management – Michael Beer and Bert Spector1985

24. Reengineering Management (The Mandate for New Leadership – James Champy, 1996

25. Second to None (The Productive Power of Putting People First) – Charles Garfield, 1995

26. Success is Never Ending Failure is Never Final – Robert H. Schuller, 1988

27. Supervision (Concepts and Skill Building) – Samuel C. Certo, 2000

28. The Career Fitness Program, 3rd Edition (Exercising Your Options) – Sukiennik, Bendat and Raufmann, 1992

29. Taking Charge (Making the Right Choices) – Perry M. Smith, 1988

30. The 7 Habits of Highly Effective People (Powerful Lessons in Personal Change) – Stephen R. Covey, 1989

31. The Executive’s Guide To Customer Relationship Management (Retention, Loyalty, Profit) – Paul Anderson and Art Rosenberg,1999

32. Workforce America (Managing Employee Diversity as a Vital Resource) – Marilyn Loden and Judy B. Rosener, 1991

C. Governance, Public Administration and Policy Concerns

1. American Public Policy (An Introduction) – Clarke E. Cochran, Lawrence E. Mayer, T.R. Carr and N. Joseph Cayer, 1990

2. Breaking Ground II (Models of LGU-NGO/PO Partnerships in Environmental Management – Philippine Business for Social Progress, 1994

3. Colorado’s Government (Third Edition) – Robert S. Lorch,1983

4. Decision Making Support System (An Organizational Perspective) – Peter G.W. Keen and Michael S. Scott Morton, 1978

5. Ehem, Third Edition (A Self-Check Manual for Combating Corruption) – Philippine Society of the Society of Jesus, 2005

6. Modern Public Administration (7th Edition) – Felix A. Nigro and Lloyd G. Nigro, 1989

7. Policy Dynamics – Frank R. Baumgartner and Bryan D. Jones, 2002

8. Public Administration – Richard J. Stillman, 1996

9. Public Administration (Challenges, Choices, Consequences) – Chales H. Levine, B. Guy Peters and Frank J. Thompson, 1990

10. The End of Liberalism (Ideology, Policy and the Crisis of Public Authority – Theodore J. Lowi, 1969

11. Transparency in Public Procurement (Training Module) – Silliman University, undated

12. Who Keeps Us Safe – Caroline Arnold, 1982

D. Environmental Perspective

1. A Study of Future Worlds – Richard A. Falk, 1975

2. Cities and Factories – Mc Milliken and PP Courtenay, 1979

3. Classic Essays on the Culture of Cities – Max Weber, Louis Wirth, Robert Park, Georg Simmel, Robert Redfield and Oswald Spengler, 1969

4. Community-Based Tourism in the Asia-Pacific – Michael J. Hatton, 1999

5. EcoPopulism (Toxic Waste and the Movement for Environmental Justice) – Andrew Szasz, 1994

6. Environment – Raven, Berg and Johnson, 1998

7. Environmental Management Systems: An Implementation Guide for Small and Medium-Sized Organizations, 2001

8. Ethics of Environment and Development (Global Challenge, International Response – J. Ronald Engel and Joan Gibb Engel, 1993

9. Journey to the Center of the City (Making a Difference in an Urban Neighborhood) – Randy White, 1996

10. Our Common Future – The World Commission on Environment and Development, 1983

11. Ozone – Kathlyn Gay, 1989

12. Philippines Country Water Resources Assistance Strategy – The world Bank, 2003

13. Resource and Environmental Management – Bruce Mitchell, 1997

14. Save Our Planet (750 Everyday Ways You Can Help Clean Up The Earth) – Diane MacEachern, 1990

15. Steering Community-Driven Projects for Environmental Protection (A Casebook of Asian Praxis) – Benjamin C. Bagadion, Jr.

16. Taking Our Cities for God (How to Break Spiritual Strongholds) – John Dawson, 1989

17. Technical Guidebook on Solid Waste Disposal Design and Operation (1st Edition) – National Solid Waste Management Commission, 2005

18. The Air We Breathe (RA 8749) – The Philippine Clean Air Act of 1999) – EMB, DENR, 2003

19. The End of Nature – Bill Mckibben, 1989

20. The Green Consumer – John Elkington, Julia Hailes and Joel Makower, 1988

21. The Heated Debate (Greenhouse Predictions Versus Climate Reality) – Robert C. Baling, Jr., 1992

22. The Implementing Rules and Regulations of Republic Act 9003 (Ecological Solid Waste Management Act of 2000)

23. The True State of the Planet – Ronald Bailey, 1995

E. Word Power Enhancement and Skills Development

1. A Manual for Writers of Term Papers, Theses and Dissertations – Kate L. Turabian, 1987

2. Technical Writing – Gordon H. Mills and John A. Walter, 1981

3. Visayan-English Thesaurus – Ben E. Garcia, 1998

4. Webster’s New World Power Vocabulary – Elizabeth Morse-Clule and Richard Read, 1994

5. Writing Research Papers (A Complete Guide) – James D. Lesther, 1996

F. Various Developmental Concerns and Processes

e.1 Books

1. Advertising – Gregorio S. Miranda, 1991

2. Business and Society (Ethics and Stakeholder Management) – Carroll and Buchholtz, 1999

3. Can Japan Compete – Michael E. Porter, Hirotaka Takeuchi and Mariko Sakakibara, 2000

4. CDS Toolkit for Philippine Cities - LCP

5. Change from Within (Humanizing Social Welfare Organizations) – Herman Resnick and Rino J. Patti, 1980

6. Contemporary Urban Planning – John M. Levy, 1991

7. Core Concepts in Cultural Anthropology (Second Edition) – Robert H. Lavenda and Emily A. Schultz, 2003

8. Creating a Global Agenda (Assessments, Solutions and Action Plans) – Howard F. Didsbury, Jr., 1984

9. Cultural Literacy (What Every American Needs To Know) – E. D. Hirsch, Jr., 1988

10. Disposable People (New Slavery in the Global Economy) – Kevin Bales, 2004

11. Enterprise.com (Market Leadership in the Information Age) - 1998

12. Free Enterprise Moves East – Carter Henderson, 1996

13. History (Encyclopedia of Discovery) – Weldon Owen, 2001

14. Human Services (Contemporary Issues and Trends) – Howard S. Harris and David C. Maloney, 1996

15. Introducing Social Geographies – Rachel Pain, Michael Barke, Duncan Fuller, Jamie Gough, Robert MacFarlane and Graham Mowl, 2001

16. Introduction to Modern Business - Muselman and Hughes, 1977

17. Landscape of Power (From Detroit to Disney World) – Sharon Zukin, 1993

18. Marketing Management (An Asian Perspective) – Philip Kotler, Swee Hon Ang, Siew Meng Leong, And Chin Tiong Tan, 1996

19. Marketing Revolution (A Radical Manifesto for Dominating the Marketplace – Kevin J. Clancy and Robert S. Shulman, 1991

20. Modern Sociological Theory – Malcolm Waters, 1994

21. Moving from Concept to Action (Asian Experiences on Managing for Development Results – Asian Development Bank, 2006

22. Philippine Rural Development (Problems, Issues and Directions) – UPLB Rural Development Study Team, 1991

23. Reengineering the Corporation (A Manifesto for Business Revolution) – Michael Hammer and James Champy, 1993

24. Regional Excellence (Governing Together, to Compete Globally and Flourish Locally) – William R. Dodge, 1996

25. Reinventing Government (How the Entrepreneurial Spirit is Transforming the Public Sector – David Osborne and Ted Gaebler, 1992

26. Shifting Paradigms (Reshaping the Future of Industry) – Dave Garwood and Michael Bane, 1990

27. Society (The Basics – 6th Edition) – John J Macionis, 2002

28. Social Problems – Manuel B. Garcia and Leovigldo O. Militante, 1986

29. State of the World (3 Copies) – Lester R. Brown and Company, 1990, 1992 and 1995

30. Strategic Learning in a Knowledge Economy (Individual, Collective, and Organizational Learning Process) - Rob Cross and Sam Israelit, 2000

31. The Coming Global Boom (How To Benefit Now from Tomorrow’s Dynamic World Economy) – Charles R. Morris, 1990

32. The End of Work (The Decline of the Global Labor Force and the Dawn of the Post-Market Era) – Jeremy Rifkin, 1995

33. The Logic of Collective Action (Public Goods and the Theory of Groups) – Mancur Olson, 1971

34. The Millennium Effect (Providing Shelter from the Fallout of Change – Kathryn Harwig, 1996

35. The Millennium Meltdown – Grant R. Jeffrey, 1998

36. The New Era of Wealth (How Investors Can Profit from the 5 Economic Trends) – Brian S. Wesbury, 2000

37. The Study of Culture – L.L. Langness, 1977

38. The Women, Gender and Development Reader – Edited By Nalini Visvanathan (co-ordinator), Lynn Duggan, Laurie Nisonoff and Nan Wiegersman, 1997

39. Tourism Planning and Development –Charles Kaiser, Jr. and Larry E. Helber, 1978

40. Utilization-Focused Evaluation – Michael Quinn Patton, 1978

41. Victims of Progress – John H. Bodley, 1990

e.2 Compilation from Internet Sources (By: Percenito O. Bustamante)

1. Concepts of Sustainable Consumption

2. Development Perspective Course Reader, Volume 1

3. Development Perspective Course Reader, Volume 2

4. Development Perspective Course Reader, Volume 3

5. Development Perspective Course Reader, Volume 4

6. Development Perspective Course Reader, Volume 5

7. Readings on Public Policy Analysis

8. Readings on Quality and Environmental Management System

F. Technical Books

1. Simplified Methods on Building Construction – Max B. Fajardo, Jr., 1983

2. Simplified Construction Estimate – Max B. Fajardo, Jr., 1980

3. Refrigeration and Airconditioning – W.F. Stoeker, 1971

G. Others

g.1 The Gardens

1. Sunset (3 Copies) (Life in the West) – Southern California Edition, June, 2004 , August 2004 and September 4

2. The Garden (An Illustrated History) – Julia S. Berral, 1996

3. The Weekend Garden Guide (Work-Saving Ways to a Beautiful Backyard) – Susana A. Roth, 1991

g.2 Conference Proceedings

1. Call to Action (Towards Resource Recovery and Recycling) – SWAPP, 2002

2. Towards Improving Waste Disposal Facilities (Trends and Challenges) – SWAPP, 2003

g.3 Miscellaneous

1. 100 Great Inventors -

2. City (The Destination for Style)

3. World Atlas (Information at your fingertips) – Dee Phillips, 2006

g.4 Mixed Up Various Magazines

1. Aha (A Citizen’s Primer on Whistleblowing – TWG, Office of the Ombudsman and the Philippine Province of the Society of Jesus, 2006

2. Bookwatch (The Official Quarterly Publication of the National Book Development Board) – NBDB, 2009

3. Crossroads (The Newsletter for the International Centre for Municipal Development) - International Centre for Municipal Development) – Federation of Canadian Municipalities, 2004 and 2006

4. Davao Development Newsette (2 Copies) – Provincial Government of Davao del Norte, March, 2003, October, 2003 and December, 2003

5. Development Asia (2 Copies) (A Publication of ADB) – ADB, August, 2009 and October-December, 2009

6. Development Outreach (Putting Knowledge To Work For Development) – The World Bank Institute, 2009

7. Gabay sa Wastong Pangasiwa ng Basura – Senator Robert S. Jaworski and DENR, 2002

8. First Ecological Solid Waste Management Summit – SWAPP, 2004

9. Legislative Updates (Official Newsletter of the Sangguniang Panlalawigan of Davao del Norte) – SP, Davao del Norte, 2006

10. Managing Earth’s Resources (Agenda for the 21st Century – Business Week, 1990

11. National Water Quality Status Report (2001-2005) – EMB-DENR, 2007

12. Ocean Month Celebration – Davao City Government, 2006

13. Philippine Municipal Waters: Our Resource, Our Responsibility – BFAR- DA, 2002

14. Philippine National Drug Formulary, 5th Edition (Essential Drugs List) – National Drug Committee, DOH, 2000

15. Renovation Style (Before and After Magazine) – 2003

16. Rotary Grace, 4th Edition (Invocations and Reflections) – Former Hon. Mayor Rogelio P. Antalan, 2006

17. Successful Swine Production

18. The Gulf Review – Davao Gulf Management Council, 2002

Shared Materials From Other Individual/Institutional Stakeholders

A. Mr. Edward Sisor

1. Combating Corruption – The World Bank, 2000

Trainings

1. Conducting Research and Assessments

2. Computer Operations Literacy Program

3. Development Perspective Learning Program

4. Total Quality Management Program

5. Personality Development Program

6. Leadership, Supervision and Management Program

7. Work Values Enhancement Program

8. Work Skills Development Program

- Communication
- Research
- etc.

Film Showing on Various Subjects

1. Environmental

2. Governance

3. Human Development

Welcome!! CGSO Learning Center

(Knowledge sharing shall be a continuing legacy to the future generation of the City, both the service delivery managers and their partners)

Purpose and Significance

The City General Services Office (CGSO) Learning Center (LC) is an interdisciplinary center for learning, the goal of which is to create an environment as an avenue where gaining knowledge can be obtained by any development stakeholder in this City through any media outside of the academe thereby establishing highly competent human resources as stakeholders of development. In a way this will help these stakeholders not only those who are undertaking developmental work but also those who are still in the process of obtaining education like the students. With this, the core value of the endeavor is anchored on the fact that knowledge sharing shall be a continuing legacy to the future generation of the City, both the service delivery managers and their partners. Likewise, this had been conceptualized to pave the way for existing practices of the Office to be properly documented as reference in the future as to how its operational innovations went through, both office-based initiatives and mandates alike.
Further, the fact is that the operations of the Office provide an opportunity for learning on how the bureaucracy operates in a complicated environment of governance dynamics. This is so since its perspective involve both technical and managerial capabilities. As such, it has an enormous significance for the future generation of public servants in the Office in particular and other public institutions in general in terms of gaining knowledge on the innovations that their predecessors initiated which are aimed at improving its operational dynamics in a changing governance environment. Hence, expectedly they shall take their time of introducing innovations themselves during their tenure of Office to meet the necessities of their clients. In its entirety, this makes their best practices a lifetime evolution of innovations. Hence, the Center’s establishment is considered as timely when it is necessary for innovative processes and policies to emerge which are fundamental to the development of a knowledge-based Office operations.
Actually, the institution of the foregoing Learning Center is just the prelude of a more remarkable mission ahead which is the establishment of a Center for Good Governance (CGG) in the future in this City. This makes the former as the foundation upon which the latter is anchored. As such, this emerging institution will pave the way for the setting up of a more entrenched process of learning that would benefit a wide array of stakeholders with lifelong impacts.
Objectives

To attain the foregoing, the following objectives will have to be realized:

a. General Objective

• To institutionalize the processes of capability and empowerment building and other management tools.

b. Specific Objectives

• To develop positive work values among the service delivery managers;

• To strengthen and enhance the capability of the office human resources and other stakeholders for different knowledge areas such as but not limited to leadership qualities, management and supervisory expertise, total quality management and customer service among the public service delivery managers;

• To promote good practice and conduct in public administration and management in order to achieve a high standard of quality in service delivery;

• Too raise stakeholder awareness on the potential of e-learning in enhancing knowledge;

• To provide training and support consistent with the best information on quality learning;

• To promote and conduct research and development related to learning activities at CGSO in particular and the City in general; and

• To develop concepts related to development administration

Available Services and Other Operations Information

Online Services

• Downloadable Request Forms
• Supply Management Updates (Served Purchase Orders, Deliveries, Supply and Materials Releases, Records of Payment and Post Delivery Analysis
• Property Inventories
• Status of Facilities Maintenance

- Government Properties and Ground Maintenance
- Payments of Water and Electric Bills in Graphical Presentation
- Schedule of Emission Testing for Government Vehicles and insurance

• Program (IMMP) Implementation Updates

Knowledge Sharing Services

CGSO Generated Concepts


• A Comparative Study on the Performance Level of Caterpillar and Komatsu Equipments

• Adopt-A-Barangay Strategy

• Austerity Measures

• Computer Operations Learning Program (COLP)

• Development Perspective Learning Program (DPLP)

• Isla Nga Maanyag Management Program

• Studies and Assessments

Followers